Refund and Cancellation Policy

Cancellations

  • Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever is earlier.

  • To cancel your order, please contact us at info@naniyaindia.com with your order details.

  • Once your order has been shipped, it cannot be cancelled.

Returns

  • We accept returns within 7 days of delivery for products that are unused, in their original packaging, and in resalable condition.

  • Certain items such as perishable goods, customized products, or items marked as “non-returnable” are not eligible for return.

  • To initiate a return, please email us at info@naniyaindia.com with your order number and reason for return.

Refunds

  • Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 7–10 business days.

  • Shipping charges (if any) are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at info@naniyaindia.com.

Contact Us

If you have any questions about our Return and Cancellation Policy, please contact us at: