Upper Ground Floor, B-205, B Block, Near Park, Surajmal Vihar, Shahdara, Delhi, 110092
We’re open Monday – Friday, 10 A.M. – 7:00 P.M.
Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer free shipping on all orders above ₹500 across India. For orders below ₹500, a small standard delivery fee will be applied at checkout. The exact amount is shown before you confirm your purchase.
We accept all major debit and credit cards (Visa, Mastercard, RuPay), UPI, net banking, and popular digital wallets. You can also pay securely using PayPal or Stripe for international transactions. For added convenience, we offer Cash on Delivery (COD) on eligible orders within India.
Orders are usually processed within 24 hours and delivered within 3–7 business days across India, depending on your location. Metro cities may receive orders faster, while remote areas may take slightly longer. Once your order is shipped, you’ll receive a tracking link to follow your delivery in real time.
Yes, shopping with us is completely secure. Our website uses SSL encryption to protect all transactions and customer data. We do not store sensitive payment information on our servers. Payments are processed through trusted gateways like Razorpay/Stripe/PayPal/UPI, which follow strict PCI-DSS compliance standards. Your personal details are used only for order processing and will never be shared with third parties without your consent.
Once you place your order, you’ll immediately receive an order confirmation email/SMS with your purchase details. Our team then: Processes your order within 24 hours. Packs your items securely at our warehouse. Ships your package via a trusted courier partner. Sends you a tracking link so you can follow your delivery in real time. You’ll be updated at each step until your order is safely delivered to your doorstep.
Yes. A GST invoice is automatically generated for every order. You’ll receive it: By email/SMS with your order confirmation and again when the order is shipped. In your parcel (printed copy). In your account under My Orders → Download Invoice.
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